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Service Management and Governance is everything your IT department does to deliver services to internal and external customers while maintaining the quality and speed of those services. The ITIL framework provides guidance on best practices from the industry. IT service management is not just about technology; it combines people, processes, and tools (like IT service management software). It can greatly help the members of your IT service organization to perform their tasks effectively and transparently. Effective governance over information and technology is critical to business success as an important driver of innovation and business transformation. ITIL is the most widely accepted approach to IT service management in the world. Organizations use its proven best practices to run their business from strategy to daily reality. The Netcampus Group offers authorised ITIL training and certification provides a practical and flexible basis to support organizations on their journey into digital transformation. The Netcampus COBIT training and certification solutions provide Organisations and professionals with knowledge and skills to implement the latest methodologies within the COBIT framework to enhance data security and assist in removing the silos within IT and business goals and help increase a company�s market value. SDI has been inspiring service desks and service desk professionals worldwide to be brilliant! Tried and tested by thousands of companies and service desk professionals in over 150 countries, SDI partner with service desks on their transformation journeys and IT service professionals on their career journeys. SDI certifications support you in shaping the future of your company�s IT service wherever you are in the world. With a passion for providing industry best practice and sharing knowledge, the Netcampus Group is dedicated to teaching skills, guiding and inspiring Organisations along their ITSM transformation journey.
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